Latest posts by Husain Sumra

How call blocking and spam detection technologies are evolving
  • September 19, 2025
AI and new verification tools are reshaping spam detection and call blocking—cutting robocalls, filtering junk, and helping businesses stay secure. [Read More]
Posted in Business Blog
How data travels across a network
  • September 11, 2025
Every email, stream, and call starts a data journey. Learn how packets, routers, and protocols move your information across networks—and why performance matters. [Read More]
Posted in Business Blog
Your safety checklist for staying in any vacation rental
  • September 11, 2025
The last thing you should worry about while on vacation is whether your rental is safe (and legitimate). Unfortunately, vacation-ruining scenarios can happen before you even arrive at your destination. That’s why the team at Ooma has created a list of vacation rental safety tips to help protect you and your family. [Read More]
Posted in Blog
Grandparents Day: Give them a gift they won’t want to return
  • August 28, 2025
Give your grandparents the gift of safety, convenience, and savings this Grandparents Day with the Ooma Senior Phone Bundle. Featuring large-button cordless phones, enhanced sound quality, free number porting, E911 support, and 24/7 concierge help, it’s a gift they’ll cherish every time they pick up the phone. [Read More]
Posted in Home Phone Blog
Observe National Emma M. Nutt Day: an important milestone in communication history
  • August 26, 2025
Did you know that September 1 is Emma M. Nutt Day? Emma M. Nutt Day celebrates the fact that Nutt was the first female telephone operator. Emma Nutt’s contribution to the telephone industry has been recognized by the National Museum of American History, which organized a one-day special event honoring her in 1984. It was called “All Alone by the Telephone. [Read More]
Posted in Home Phone Blog
I answered every spam call for a week and got to talk to a real live scammer
  • August 21, 2025
Usually, I just ignore every phone number I don’t recognize. If it is important they’ll leave a voicemail. But then I thought: What would happen if I answer my phone every time someone called for a week. Here are the results. [Read More]
Posted in Blog
Complete Guide to First Call Resolution and Tips to Attain it
  • August 8, 2025
This in-depth guide from Ooma covers everything businesses need to know about First Call Resolution (FCR)—a crucial call-center metric reflecting when a customer's issue is fully resolved during their first call (no repeat contact required). [Read More]
Posted in Blog
Which states have the most and the longest power outages?
  • August 1, 2025
Power outages are common across the U.S., especially in states prone to severe weather like strong winds and heavy rain. Using data from the U.S. Energy Information Administration (2019–2023), the Ooma research team identified which states experience the most frequent and longest outages. See the graphic below to find out where Americans are most often left in the dark. [Read More]
Posted in Blog
How businesses should be protecting themselves from cybersecurity threats in 2025
  • July 31, 2025
The tools cybercriminals use in 2025 are more advanced than ever, making it critical for businesses to avoid even the smallest slips in their digital hygiene. From large-scale data leaks that expose sensitive customer records to ransomware locking down your entire system, the threats facing companies today have real-world consequences that can disrupt operations, drain finances, and damage the trust you’ve built with your customers. [Read More]
Posted in Blog
The most (and least) expensive states for retirees
  • July 29, 2025
Retirement is the well-earned chapter of life when you can finally escape the busy workweek to focus on relaxation, personal pursuits and quality time with your loved ones. But before you start daydreaming about mild weather and sandy beaches, there’s an important question to consider: Where will you get the most out of your nest egg? [Read More]
Posted in Blog
Are new companies more likely to support working from home?
  • July 29, 2025
The traditional office-bound workday is rapidly evolving. High-speed internet and video conferencing have reduced the need for in-person interactions, enabling employees to seek the flexibility of remote work and the benefits of skipping the daily commute. [Read More]
Posted in Blog
The best AI prompts to create business voicemail greetings
  • July 24, 2025
70 percent of customers still contact customer service via phone over other channels of support. What does that mean for your phone system? It better be on point, and AI can help. Check out these AI generated scripts and voicemail greeting prompts. [Read More]
Posted in Blog
How to create online video meetings that rock
  • July 23, 2025
Video meetings are a staple in today's hybrid working environment. We offer some best practices and helpful tips to make the most of each meeting. [Read More]
Posted in Business Blog
What is the most popular social media platform for each age group?
  • July 21, 2025
Social media platforms function as virtual town squares, connecting billions of people every day. However, these online spaces aren’t demographically uniform—each platform appeals to different age groups at varying rates. The demographic landscape is constantly evolving, with younger users actively exploring new platforms while older generations are increasingly embracing digital connectivity. These trends not only […] [Read More]
Posted in Blog
How long did it take the richest self-made women in America to become billionaires?
  • July 17, 2025
More and more women are building immense fortunes, and they're doing it on their own terms. Whether they're creating tech startups, making savvy investments, building fashion empires or becoming global stars, these women are taking charge and breaking records in their own right. Billionaire pop stars, talk show hosts and business tycoons might seem larger than life, but many of them are proof that success can come from anywhere and anyone. [Read More]
Posted in Blog
How to tell if a phone number is a VoIP number
  • July 16, 2025
The technology that powers phone calls has evolved a lot in recent years. These days, fewer and fewer people are relying on traditional copper-wire landline phone systems, instead using cell phones or VoIP phone systems. [Read More]
Posted in Blog
30 statistics about data breaches
  • July 14, 2025
Data breaches remain a massive concern and have seemed to shift from rare occurrences to disturbingly common ones. Companies barely have time to react before another breach makes the news, keeping software developers on their toes to mend the cracks in their infrastructure before they're exposed. [Read More]
Posted in Blog
The end of copper phone lines: What business owners need to know
  • July 8, 2025
For decades, copper phone lines were the backbone of business communication. Reliable, widespread and simple, they handled everything from voice calls to fax machines. But those days are coming to a close. Telecommunications providers are phasing out traditional copper infrastructure in favor of internet-based systems. This shift is already happening across the United States, and it's more than just a technical upgrade: It has real consequences for business operations. [Read More]
Posted in Blog
Small business owner salaries by state compared to the U.S. average salary for all occupations
  • June 30, 2025
The average income of small business owners varies, sometimes significantly, by state. Meanwhile, according to the latest data from the Social Security Administration, the national average wage for employees across all occupations is $66,621. Using data from ZipRecruiter, the Ooma team compared the average salaries of small business owners in each state to this figure. […] [Read More]
Posted in Blog
Is PBX better than VoIP?
  • June 25, 2025
Figuring out the best phone system for your business can be a challenge, especially considering the countless terms that you’re bound to run into. Let’s take a look at PBX and VoIP, for instance. Both acronyms describe certain types of phone systems, which leads to the commonly-searched question: Is PBX better than VoIP? [Read More]
Posted in Business Blog
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