Latest posts by Mark Vogel

Increase insurance agent efficiency with Ooma Office text messaging support for AgencyZoom
  • September 3, 2025
Ooma Office now saves text message history directly in AgencyZoom, giving insurance agents instant access to past customer conversations. By viewing text details alongside call notes, agents can provide faster, more personalized service without making customers repeat themselves. Available for Ooma Office Pro Plus users, this feature boosts efficiency and is also supported in Pipedrive and SugarCRM integrations. [Read More]
Posted in Business Blog
Sys Admins: A day in the life of an IT professional
  • August 21, 2025
A day in the life of a system administrator is anything but predictable. From managing servers and backups to troubleshooting user issues and planning future infrastructure, sys admins keep businesses running smoothly while adapting to constant challenges. [Read More]
Posted in Business Blog
Ooma Office now connected to CarPlay
  • August 11, 2025
When you’re working on the go, you know how important it is to be able to take your business phone service with you. Ooma allows you to do just that with the Ooma Office Mobile App and CarPlay integration. [Read More]
Posted in Business Blog
5 reasons you should integrate Ooma Office and SugarCRM
  • July 30, 2025
Integrating Ooma Office with SugarCRM helps businesses work smarter, not harder. Whether you’re aiming to deliver personalized customer experiences or make your team’s day-to-day easier, this CRM integration has you covered. [Read More]
Posted in Business Blog
Benefits of VoIP for office communications
  • July 18, 2025
The benefits of VoIP can touch every corner of your business, from customer experience to paying the bills. Let’s look at what you can expect with this in-depth exploration of advantages and even some disadvantages of VoIP for business communications. [Read More]
Posted in Blog
Steering your success: Drive your business like a pro from your car office
  • July 3, 2025
While life may have you running in all directions, you may find yourself parked in your car with time to spare that can be used for getting work tasks complete. This post includes tips for creating a car office so you can safely work remotely from your vehicle. [Read More]
Posted in Business Blog
10 CRM and VoIP phone integration hacks
  • June 27, 2025
Whether you're in sales, support or operations, here are 10 smart ways to integrate your business CRM and VoIP setup for improved efficiency and effectiveness. [Read More]
Posted in Business Blog
4 reasons to integrate QuickBooks Online with Ooma Office
  • June 17, 2025
Have you ever wished there was such a thing as a QuickBooks phone? Like when you’re knee-deep in invoice preparation and have to reach out to a client because you know they’ve moved, but have no idea where? This is when a customer relationship management (CRM) integration, like Ooma Office for QuickBooks Online, can be even more valuable than a plain old business telephone. [Read More]
Posted in Business Blog
9 great reasons to integrate your CRM tool with your business phone
  • June 2, 2025
For many, a typical work day is spent jockeying back and forth between business applications on computers, answering phone calls from customers and colleagues, attending conference calls, and responding to emails and sending texts. Check out 9 great reasons to streamline your day by integrating your CRM tools with your phone system. [Read More]
Posted in Business Blog
QR codes: responsible business uses
  • May 27, 2025
Today, QR codes are everywhere—letting customers instantly access websites, videos, or offers with a quick scan. Modern tools make creating and using them easier than ever. [Read More]
Posted in Business Blog
Don’t risk it: password security tips to keep your business and team safe
  • May 19, 2025
If your number isn’t easy to find, potential customers might give up and move on to a competitor. That’s why listing your business phone number across multiple listings is essential. The good news? Many of these listings are completely free. They only require a little effort on your part to take advantage of them. [Read More]
Posted in Business Blog
How to use call recording for your business
  • May 6, 2025
Call recording has come a long way since it’s humble beginnings in the early 1900s when it was mostly used by military personnel on ships and air traffic controllers. Like most technologies, call recording required bulky equipment that continued to slim down over the years. [Read More]
Posted in Business Blog
Voicemail messages that help your business stand out from the crowd
  • February 11, 2025
Check out this post with essential elements for crafting a professional voicemail message. Included are tips and examples of how to leverage your voicemail messaging to provide customers with the information they are seeking even if you aren't readily available to take a call. [Read More]
Posted in Business Blog
Tips for improving phone calls between home-service contractors, staff and customers
  • January 27, 2025
The phone call is still one of the most essential tools for service providers, like general contractors, landscapers, painters, cleaning professionals, plumbers and lawn care workers. Being able to field calls efficiently and successfully will undoubtedly be a big help to your business. This blog outlines tips for improving those phone calls. [Read More]
Posted in Business Blog
We use cookies and similar technologies to analyze traffic, enhance your experience and allow our partners to serve tailored advertisements. For more information or to opt out, visit our Privacy Policy.
I agree  Learn more