Compare Ooma Basic & Premier Home Phone Plans

Get all the bells and whistles with Ooma Premier, like the ability to block telemarketers and other unwanted callers so they can’t bother you.

Standard Features	Ooma Basic	Ooma Premier
Subscription Fees *Monthly fees and taxes apply.	$0.00/mo*	$9.99/mo*
U.S. calling	●	●
Canadian calling		●
Puerto Rico calling		●
Mexico calling		●
Free in-network calling	●	●
Call waiting	●	●
Online call logs	●	●
Call return (*69)	●	●
Call hold	●	●
911 service	●	●
Ooma PureVoice^™	●	●
Online account management with My Ooma	●	●
411 calling	●	●
International calling	●	●
Standard voicemail	●	●
One-touch voicemail access	●	●
Remote voicemail retrieval	●	●
Voicemail
Do not disturb		●
Send to voicemail		●
Voicemail monitoring		●
Puerto Rico calling		●
Voicemail notifications		●
Voicemail forwarding (e-mail audio attachments)		●
Voice-to-text
Privacy
Caller-ID blocking	●	●
Caller-ID	●	●
Enhanced Caller-ID		●
Anonymous call blocking		●
Custom call blocking		●
Known spammer call blocking		●
Suspected spammer call blocking		●
Mobility
Ooma Mobile HD app	●	●
Ooma Mobile calling		●
Call forwarding		●
Backup number		●
Multi-ring		●
Bluetooth adapter ($29.99, Telo only)	●	●
Wireless adapter ($49.99, Telo only)	●	●
Advanced Features
Contact list (Telo only)	●	●
Ooma HD voice calling	●	●
Custom ring patterns		●
Puerto Rico calling		●
Enhanced call waiting		●
Voicemail forwarding (e-mail audio attachments)		●
Instant Second Line^™		●
Three-way conference calling		●
Personal number		●
Personal devices		●
911 notifications	●	●
Google Voice extensions (Telo only)		●
Amazon Echo (Telo only)	●	●
Nest alerts (Telo only)		●
Other connected home integrations (Telo only)		●

		Feature Packed
	Basic Plan $0.00/month + taxes and fees	Premier Plan $9.99/month + taxes and fees
Features	LEARN MORE	LEARN MORE
Key Calling Features
Free U.S. (or Canada) calling i Free domestic calling to VoIP phones, landlines and cell phones within the United States or Canada.
Expanded free calling to U.S., Canada, Mexico, and Puerto Rico i Extend your free domestic calling capabilities to landlines and cell phones in the U.S., Canada, Mexico and Puerto Rico.
Free Ooma-to-Ooma customer calling i Call other Ooma customers anywhere in the world without additional fees.
Number Porting Option i Transfer your phone number for a one-time fee ($49) or choose a new one for free.
Use your own handset i Ooma will work with any home phone, corded or cordless.
Call waiting i Hear a beep when someone calls, so you can switch over without ending your current call.
Call logs i View all incoming, outgoing, and missed calls on the My Ooma portal.
Call return (69) i Use Call Return (69) to automatically dial back the last number that called your Ooma phone.
Call hold i Put callers on hold and resume the conversation anytime without losing the connection.
My Ooma online account management portal i Listen to messages, update preferences, review call history and more on the My Ooma portal.
411 calling i Dial 411 from your Ooma phone to access directory assistance for business and residential listings.
International calling i Make calls internationally using your Ooma account. Additional fees will apply.
*additional fee
Emergency Features
E911 service (where available) i First responders are automatically provided with your registered home address when 911 is called.
911 Alerts i Get email or text alerts when 911 is called from your Ooma phone, so emergency contacts are aware.
Privacy Features
Caller-ID blocking (*67) i Keep your number private when making a call.
Caller-ID i See who’s calling. If they’re in your contacts, their name shows up on your screen.
Enhanced Caller-ID i See the caller’s name and number on your screen, even if they’re not in your contacts.
Anonymous Call Blocking i Block calls with no caller ID. Stop unidentified callers from reaching you.
Specific number blocking i Block individual numbers from reaching you and choose how to handle those calls.
Suspected and known spammer call blocking i Block unwanted calls from known telemarketers and robocallers and customize how blocked calls are handled.
Contacts-only calling i Restrict incoming calls to only those on your contact list.
Voicemail
One-touch voicemail access i Easily access your voicemail with the press of a button on your Ooma Telo base station.
Remote voicemail retrieval i Use any phone to check your voicemail in two easy steps.
Do not Disturb i Silence calls and send them straight to voicemail when you need peace, focus, or a break.
Send to Voicemail i Send a live call to voicemail with one click.
Voicemail Monitoring i Listen as unknown callers leave a message. Pick up the phone at any time.
Voicemail Notifications i Get voicemail alerts by email or text.
Voicemail-to-Email Forwarding i Forward voicemails to your email as an audio file and listen anywhere.
Voice-to-Text i Read your voicemails via email with automatic text transcription.
Mobility Features
Ooma Home Phone mobile app i Adjust calling preferences, make domestic calls, upload contacts, and more on the mobile app.
Unlimited domestic mobile app calling i Make free, unlimited domestic calls from your smartphone.
Receive incoming calls on mobile app i Make and receive free, unlimited domestic calls from your smartphone.
Call Forwarding i Forward calls to any number, even your cell phone.
Backup Number i Forward incoming calls to your backup number when the power goes out, so you never miss a call.
Multi-Ring i Simultaneously ring incoming calls to your cell phone or a different phone number.
Smart Home Features
Google Voice Extensions i Integrate Google Voice with Ooma to screen calls, check voicemail, and display your Google Voice number on caller ID.
Connect with Dropbox i Back up voicemails to Dropbox for easy access and storage. Keep or delete them from My Ooma.
Connect with Amazon Alexa i Ask Alexa to make phone calls by number or contact name.
Advanced Features
Contact List i Personalized caller name information that displays in your dashboard, call logs, voicemail and more.
Custom Ring Patterns i Set your phones to ring with a specific ring pattern depending on which number the caller dialed.
Enhanced Call Waiting i If you’re on a call, a second call triggers a beep—and your other devices will ring too.
Instant Second Line^TM i Receive a second phone number at no extra cost, perfect for a home office setup or multiple lines for a family.
Three-way conference calling i Three-way conference calling allows you to connect calls from two separate lines into one group phone call.
Personal Number i Get two free phone numbers on your Ooma account. Purchase up to seven additional numbers at $4.99/mo.
Separate Household Accounts i Give anyone in the house their own telephone, phone number, and My Ooma account.
Support for Ooma HD3 Handset i Get help with using your HD3 handset with your Ooma account.
Support for Ooma Linx i Get help with using the Ooma Linx with your Ooma account.