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Ooma Office + Zapier Integration

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The Ooma Office Pro Plus integration with Zapier enables users to access Ooma Office calling and texting Triggers and Actions to automate workflows from within Zapier without needing code. Once configured, these Triggers and Actions can be added to over 8,000 Zapier supported apps to track, analyze, and improve communications to and from Ooma Office.

Automate Ooma Office Workflows Within Zapier

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Key Zapier Integration Features:

Triggers – Use these to prompt a Ooma Office connection to a Zapier supported app

  • New Incoming Call – Triggers when a new incoming call occurs
  • New Outgoing Call – Triggers when a new outgoing call occurs
  • New Missed Call – Triggers when there is a new missed call
  • Call Ended – Triggers when a call ends – typically after the caller or callee hangs up
  • New Call – Triggers when any of the above call events occur
  • New SMS – Send notification when a new SMS is sent or received
  • New Failed SMS – Send notification when an SMS fails
  • New Call Recording – Triggers when a new call recording is created. Call recording files can be accessed by AI modules supported by Zapier for call transcriptions and analytics.

Actions – Use these to write data from a Zapier supported app to your Ooma Office account

  • Send SMS – Sends a new SMS message with text received
  • Create Contact – add a new contact triggered by another source to your Ooma Office phonebook

For more information on the Ooma and Zapier integration, visit Zapier’s Ooma Office page.

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