Ooma Blog

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Discover effective tactics to break free from phone anxiety and embrace the benefits of calling in a world dominated by texting and emailing.

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Bad customer service can haunt your business long after the moment passes. From mix-ups and unhelpful staff to viral PR nightmares, these real-life stories show how small missteps can damage trust—and how simple fixes can turn a bad experience into lasting loyalty.

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The phone has long been one of horror’s favorite tools. From Scream to The Ring and Black Christmas, explore some of the most terrifying phone calls ever captured on film—and why they still give us chills today.

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Call forwarding is one of the simplest ways to stay responsive and professional. Learn what it is, how it works, and how to set it up through Ooma Office to keep your business running smoothly—no matter where you are or what is happening around you.

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As copper telephone lines disappear, technology partners have a golden opportunity. Discover how VARs, MSPs, and agents can profit from the copper sunset with Ooma AirDial—a compliant, future-proof POTS replacement solution that delivers predictable recurring revenue and long-term customer value.

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Traveling abroad? Stay connected and considerate. Learn essential phone etiquette—from language basics and time zones to cultural norms and public call courtesy—so you can communicate confidently wherever your journey takes you.