Ooma Business Blog

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Michelle Nicholson turned a home sourdough hobby into Flour Girl Bakery & Café, earning the SBA’s Connecticut Small Business Person of the Year award. With Ooma Office, she streamlined operations across three buildings, improved customer service, and found more time to focus on growth.

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Analog phone infrastructure is being phased out. Waiting to migrate increases your exposure to skyrocketing costs, compliance issues, and dangerous service disruptions. It’s time to act.

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Integrating Ooma Office with SugarCRM helps businesses work smarter, not harder. Whether you’re aiming to deliver personalized customer experiences or make your team’s day-to-day easier, this CRM integration has you covered.

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70 percent of customers still contact customer service via phone over other channels of support. What does that mean for your phone system? It better be on point, and AI can help. Check out these AI generated scripts and voicemail greeting prompts.

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Video meetings are a staple in today’s hybrid working environment. We offer some best practices and helpful tips to make the most of each meeting.

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The benefits of VoIP can touch every corner of your business, from customer experience to paying the bills. Let’s look at what you can expect with this in-depth exploration of advantages and even some disadvantages of VoIP for business communications.