Ooma Basic – Home Phone Plan

Ooma Telo comes with free nationwide home phone service with our Basic service plan, all you pay are local taxes and fees. Stay safe with address-based 911, text alerts, free mobile app calling, and more.

Phone service – CDN$ 0.00/mo
You only pay monthly taxes and fees. Check here
Ooma Telo^® –
99.99 $
one-time hardware cost
(free, 60-day Premier plan trial included upon activation)
RISK-FREE 30-DAY RETURNiCustomers can return hardware to Ooma during the first 30 days of service for a full refund by calling customer service at 888-711-6662. Details at https://www.ooma.com/legal/terms/

Buy Ooma Telo Now

Free Canada Calling

After an Ooma Telo purchase, you’ll get free residential phone service: all you pay are applicable taxes and fees.

Ooma Mobile HD App

Enjoy unlimited outbound calling on iOS and Android devices using the Ooma Mobile App.

Ooma Pure Voice HD Technology

Ooma’s technology ensures fewer dropped calls and crisp, acoustic performance.

Amazon Echo Integration

Use Alexa, Amazon Echo’s voice-enabled assistant, to initiate phone calls by number or contact name, or check voicemail.

Features included with Free service:

911 and 911 Alerts

Ooma forwards your registered service address to 911 dispatchers during emergencies. You can also receive a text or email when 911 is called.

Low-Cost International Calling

Make international calls starting at 1.4 cents per minute, or choose the Ooma World Plan and call over 60 countries for only CDN$ 17.99 a month plus applicable taxes and fees.

Keep Your Number

Enjoy free number porting when you purchase an annual subscription to Ooma Premier, or pay a one-time fee of CDN$ 39.99. Check here to see if your number can be ported.

The Utmost Voice Clarity

Ooma PureVoice HD technology delivers crisp acoustic performance, whether you’re calling Ooma-to-Ooma or to any other HD network.

Answering Machine Functionality

Enjoy one-touch message playback capability with the option of forwarding, reversing and deleting messages.

MyOoma Online Portal

Hear messages, check call logs and control your preferences online.

Free 60-day Trial of Ooma Premier

Every Ooma system comes with a free 60-day trial of Ooma Premier, which includes our most advanced features. Ooma Premier costs just CDN$ 9.99/month. Sign up for a year, and we’ll transfer your phone number for free (CDN$ 39.99 value) or you can choose a free accessory.

Easy Setup and Activation

With Ooma’s easy setup, most customers can start making free calls in less than 15 minutes. Watch Video.

DECT 6.0 Support

Get superb sound quality, security and range for the Ooma HD3 Handset and the Ooma Linx without interfering with your Wi-Fi network or other home electronics.

Free Ooma-to-Ooma Calling

Call another Ooma customer anywhere in the world, for FREE.

Choose a New Number in Most Canada Area Codes

Select a local area code, or one in a city far away. No matter what, we’ve got your number.

Online Call Log

Check your calling history from any internet-connected computer or mobile device.

Advanced Network/Firewall Configuration

Ooma Telo is a high-performance firewall router with Quality of Service support, and it allows you to set up home-based servers and other network devices.

Ooma Wireless Adapter

Plug in the Ooma Wireless Adapter (CDN$ 49.99) and unplug your Ooma Telo. Then, place it anywhere in range of your wireless network.

Bluetooth

Pair your mobile phone or Bluetooth headset to your Ooma Telo using the Ooma Bluetooth adapter (CDN$ 29.99).

Compare Basic service to Premier service

The table below summarizes the available features in the Free service and Premier service tiers.

Standard Phone Features	Free service	Premier service
Subscription Fees *Monthly fees and taxes apply	$0.00/mo*	CDN$ 9.99/month*
U.S. calling		X
Canadian calling	X	X
Puerto Rico calling		X
Mexico calling		X
Free in-network calling	X	X
Call waiting	X	X
Online call logs	X	X
Call return (*69)	X	X
Call hold	X	X
911 service	X	X
Ooma PureVoice	X	X
Online account management with My Ooma	X	X
411 calling	X	X
International calling	X	X
Standard voicemail	X	X
One-touch voicemail access	X	X
Remote voicemail retrieval	X	X
Voicemail
Do not disturb		X
Send to voicemail		X
Voicemail monitoring		X
Voicemail notifications		X
Voicemail forwarding (e-mail audio attachments)		X
Voice-to-text
Privacy
Caller ID blocking	X	X
Caller ID	X	X
Enhanced Caller ID		X
Anonymous call blocking		X
Custom call blocking		X
Known spammer call blocking		X
Suspected spammer call blocking		X
Mobility
Ooma Mobile HD app	X	X
Ooma Mobile calling		X
Call forwarding		X
Backup number		X
Multi-ring		X
Bluetooth adapter (CDN$ 29.99, Telo only)	X	X
Wireless adapter (CDN$ 49.99, Telo only)	X	X
Advanced Features
Contact list (Telo only)	X	X
Ooma HD voice calling	X	X
Custom ring patterns		X
Enhanced call waiting		X
Instant Second Line™		X
Three-way conference calling		X
Personal number		X
Personal devices		X
911 notifications	X	X
Google Voice extensions (Telo only)		X
Amazon Echo (Telo only)	X	X
Nest alerts (Telo only)		X
Other connected home integrations (Telo only)		X

Home phone service plans

Stay connected your way. Ooma Basic offers unlimited calling, e911 with alerts, and mobile app calling.
Upgrade to Premier for customizable call blocking, enhanced voicemail, and an Instant Second Line.
Every Telo includes a free Premier trial.

		Feature Packed
	Basic Plan $0.00/month + taxes and fees	Premier Plan $9.99/month + taxes and fees
Features	LEARN MORE	LEARN MORE
Key Calling Features
Free U.S. (or Canada) calling i Free domestic calling to VoIP phones, landlines and cell phones within the United States or Canada.
Expanded free calling to U.S., Canada, Mexico, and Puerto Rico i Extend your free domestic calling capabilities to landlines and cell phones in the U.S., Canada, Mexico and Puerto Rico.
Free Ooma-to-Ooma customer calling i Call other Ooma customers anywhere in the world without additional fees.
Number Porting Option i Transfer your phone number for a one-time fee ($49) or choose a new one for free.
Use your own handset i Ooma will work with any home phone, corded or cordless.
Call waiting i Hear a beep when someone calls, so you can switch over without ending your current call.
Call logs i View all incoming, outgoing, and missed calls on the My Ooma portal.
Call return (69) i Use Call Return (69) to automatically dial back the last number that called your Ooma phone.
Call hold i Put callers on hold and resume the conversation anytime without losing the connection.
My Ooma online account management portal i Listen to messages, update preferences, review call history and more on the My Ooma portal.
411 calling i Dial 411 from your Ooma phone to access directory assistance for business and residential listings.
International calling i Make calls internationally using your Ooma account. Additional fees will apply.
*additional fee
Emergency Features
E911 service (where available) i First responders are automatically provided with your registered home address when 911 is called.
911 Alerts i Get email or text alerts when 911 is called from your Ooma phone, so emergency contacts are aware.
Privacy Features
Caller-ID blocking (*67) i Keep your number private when making a call.
Caller-ID i See who’s calling. If they’re in your contacts, their name shows up on your screen.
Enhanced Caller-ID i See the caller’s name and number on your screen, even if they’re not in your contacts.
Anonymous Call Blocking i Block calls with no caller ID. Stop unidentified callers from reaching you.
Specific number blocking i Block individual numbers from reaching you and choose how to handle those calls.
Suspected and known spammer call blocking i Block unwanted calls from known telemarketers and robocallers and customize how blocked calls are handled.
Contacts-only calling i Restrict incoming calls to only those on your contact list.
Voicemail
One-touch voicemail access i Easily access your voicemail with the press of a button on your Ooma Telo base station.
Remote voicemail retrieval i Use any phone to check your voicemail in two easy steps.
Do not Disturb i Silence calls and send them straight to voicemail when you need peace, focus, or a break.
Send to Voicemail i Send a live call to voicemail with one click.
Voicemail Monitoring i Listen as unknown callers leave a message. Pick up the phone at any time.
Voicemail Notifications i Get voicemail alerts by email or text.
Voicemail-to-Email Forwarding i Forward voicemails to your email as an audio file and listen anywhere.
Voice-to-Text i Read your voicemails via email with automatic text transcription.
Mobility Features
Ooma Home Phone mobile app i Adjust calling preferences, make domestic calls, upload contacts, and more on the mobile app.
Unlimited domestic mobile app calling i Make free, unlimited domestic calls from your smartphone.
Receive incoming calls on mobile app i Make and receive free, unlimited domestic calls from your smartphone.
Call Forwarding i Forward calls to any number, even your cell phone.
Backup Number i Forward incoming calls to your backup number when the power goes out, so you never miss a call.
Multi-Ring i Simultaneously ring incoming calls to your cell phone or a different phone number.
Smart Home Features
Google Voice Extensions i Integrate Google Voice with Ooma to screen calls, check voicemail, and display your Google Voice number on caller ID.
Connect with Dropbox i Back up voicemails to Dropbox for easy access and storage. Keep or delete them from My Ooma.
Connect with Amazon Alexa i Ask Alexa to make phone calls by number or contact name.
Advanced Features
Contact List i Personalized caller name information that displays in your dashboard, call logs, voicemail and more.
Custom Ring Patterns i Set your phones to ring with a specific ring pattern depending on which number the caller dialed.
Enhanced Call Waiting i If you’re on a call, a second call triggers a beep—and your other devices will ring too.
Instant Second Line^TM i Receive a second phone number at no extra cost, perfect for a home office setup or multiple lines for a family.
Three-way conference calling i Three-way conference calling allows you to connect calls from two separate lines into one group phone call.
Personal Number i Get two free phone numbers on your Ooma account. Purchase up to seven additional numbers at $4.99/mo.
Separate Household Accounts i Give anyone in the house their own telephone, phone number, and My Ooma account.
Support for Ooma HD3 Handset i Get help with using your HD3 handset with your Ooma account.
Support for Ooma Linx i Get help with using the Ooma Linx with your Ooma account.

As seen on TV.

Watch our ads to see how Ooma phone service saves you money, blocks robocallers and more.

Ooma gives you options.

We give you two ways to connect. Ooma Telo Air gives you a wireless and connection through your Wi-Fi and our base model, Ooma Telo, plugs into your router.

Features Included:	Ooma Telo Air 159.99 $ + FREE SHIPPING + RISK-FREE 30-DAY RETURNiCustomers can return hardware to Ooma during the first 30 days of service for a full refund by calling customer service at 888-711-6662. Details at https://www.ooma.com/legal/terms/ BUY NOW	Ooma Telo 99.99 $ + FREE SHIPPING + RISK-FREE 30-DAY RETURNiCustomers can return hardware to Ooma during the first 30 days of service for a full refund by calling customer service at 888-711-6662. Details at https://www.ooma.com/legal/terms/ BUY NOW
Phone service	Free plus taxes & fees	Free plus taxes & fees
Connection	Wi-Fi to home router	Ethernet cable to home router
25+ Ooma Premier features
Unlimited nationwide calling, voicemail, caller ID and call waiting.	•	•
Works during internet and power outages
Cellular access fee
Local 911 and 911 text alerts	•	•
Ooma app for iOS and Android	•	•
PureVoice HD technology	•	•
Low international calling rates	•	•

FAQs

What is Ooma Home Phone Basic service and how does it work?

Ooma Home Phone Basic service is a residential Voice over Internet Protocol (VoIP) phone service that uses your high-speed internet connection to make and receive calls. Basic service offers unlimited calling within the U.S. for free–all you pay are the applicable monthly taxes and fees, which are typically $6 to $9 per month depending on your location. To get started, you need an Ooma Telo device, which connects to your modem or router and existing home phones.

How much does Ooma’s basic plan cost per month?

The Ooma Home Phone Basic service plan is free, plus the applicable monthly taxes and fees, which are typically $6 to $9 per month depending on your location. This affordable rate provides essential features like caller ID, call waiting, 911 service, and unlimited domestic calling in the United States. Additionally, international calls are available at competitive rates.

Can I use my existing home phone with Ooma’s basic plan?

Yes, one of the benefits of using Ooma Home Phone Basic service is its compatibility with most standard analog telephones. You can connect your existing home phone to the internet with the Ooma Telo base station and start making and receiving calls. Ooma offers three Telo routers: Ooma Telo LTE runs on an advanced LTE network; Ooma Telo Air connects to your internet modem wirelessly; and Ooma Telo lets you connect through an Ethernet jack.

Are there any additional setup fees for Ooma’s basic plan?

No, there are no activation or setup fees associated with Ooma Home Phone Basic service. However, you must purchase the Ooma Telo router, for a one-time cost of about $129.99. After purchasing the hardware, you only pay the applicable monthly taxes and fees, which are typically $6 to $9 depending on your location.

Does Ooma offer international calling options with their basic plan?

With Ooma Home Phone Basic service you get everyday low rates on international calling. You can also subscribe to World plan, for $17.99 per month, allowing you to call more than 60 countries worldwide. The World Plus plan allows calling to more than 70 countries for $25.99 per month.

How reliable is Ooma’s VoIP service compared to traditional landlines?

The Ooma VoIP service has been engineered to provide crystal-clear call quality and reliability comparable to—or even better than—traditional landlines. By utilizing advanced technologies like adaptive redundancy and PureVoice HD technology, Ooma phone service offers clear audio and minimizes dropped calls or jitter issues that may occur with other VoIP providers.

Is it possible to keep my current phone number if I switch to Ooma’s basic plan?

In most cases, yes! Ooma allows you to transfer your existing telephone number during the signup process. There is a one-time transfer cost of $39.99. Ooma handles the entire procedure, called porting, so you won’t experience disruptions in communication while switching from your old phone service provider to Ooma. Do not cancel service from your previous provider until the porting process is complete to avoid the risk of losing your number.