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Ooma Office for
SugarCRM

SugarCRM logo

Ooma Office Pro Plus for SugarCRM delivers powerful tools to help businesses streamline operations, enhance customer interactions and drive revenue growth.

By connecting Ooma Office Pro Plus with SugarCRM, your organization can unlock new levels of business productivity and collaboration.

SugarCRM x ooma integration dashboard screenshot

Key SugarCRM Integration Features:

  • Caller-ID Pops – Preview contact details on the Ooma Office Desktop application before making or taking phone calls.
  • Complete Call Control – Mute hold, or transfer calls, add participants or quickly access the contact CRM record with a single click.
  • Contact List – Synch contacts from SugarCRM into your Ooma Office personal addresses list.
  • Call Notes – Enter call notes to Contact, Organization, Lead, Opportunity or Notes data set from Ooma Office, automatically synching them with SugarCRM.
  • Call Logging – Automatically sync call details like time and duration into SugarCRM for flawless record keeping.
  • Virtual Receptionist – Greet and direct callers to employees and departments without picking up the phone. Answer common questions like office hours and directions; play on-hold music and promotional messages.
  • Advanced Call Management – Enjoy next level with features like Multi Ring, Ring Groups, Auto Dialer, Call Queuing, Enhanced Call Blocking, Call Recording, Shift-to-Text and more.
  • Desktop and Mobile Apps – Make and receive phone calls, text, fax, listen to or read voicemails, join audio and videoconference calls and more from your desktop computer, mobile phone or iPad.
  • Videoconferencing – Meet with up to 100 participants at any time, any place. Experience simultaneous screen sharing, online whiteboarding and videoconferencing recording.

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