Ooma Blog

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A day in the life of a system administrator is anything but predictable. From managing servers and backups to troubleshooting user issues and planning future infrastructure, sys admins keep businesses running smoothly while adapting to constant challenges.

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Not everyone is skilled in the art of phone conversations. From the oversharer to the monosyllabic mysterious one, here are some tips to help you survive people with challenging communication styles and the conversations that often leave much to be desired.

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The U.S. Small Business Administration has recognized Qais Alkurdi’s achievement with his business, HQE Systems of Temecula, California, by naming him Small Business Person of the Year for California. Read how he went from military service to owning his own successful business.

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Michelle Nicholson turned a home sourdough hobby into Flour Girl Bakery & Café, earning the SBA’s Connecticut Small Business Person of the Year award. With Ooma Office, she streamlined operations across three buildings, improved customer service, and found more time to focus on growth.

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Ooma addresses the myth around if and when the Federal Communications Commission (FCC) will be decommissioning traditional copper landline phone networks.

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One way to better accommodate your customers is by adding a simple call center. With live agents on the line, you create trust in your brand and improve customer satisfaction. If you’re wondering just how to set up a call center or what makes a successful call center, Ooma has you covered.