Ooma Business Blog

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Michelle Nicholson turned a home sourdough hobby into Flour Girl Bakery & Café, earning the SBA’s Connecticut Small Business Person of the Year award. With Ooma Office, she streamlined operations across three buildings, improved customer service, and found more time to focus on growth.

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Ooma addresses the myth around if and when the Federal Communications Commission (FCC) will be decommissioning traditional copper landline phone networks.

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One way to better accommodate your customers is by adding a simple call center. With live agents on the line, you create trust in your brand and improve customer satisfaction. If you’re wondering just how to set up a call center or what makes a successful call center, Ooma has you covered.

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There is a way to design your home office for comfort and productivity without breaking the bank. Use these tips to make the most of your home office space. If you live with other people, such as family members or roommates, discuss any changes to common areas before making them to avoid conflict. After all, a family member might need their own home office space as well.

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As if robocalls bothering us at all hours aren’t bad enough, scam artists are now attempting to abuse the SMS system with huge blasts of unwelcome and often illegal text messages.

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In our ever-expanding digital landscape, we’re more connected than ever before—yet it’s also more challenging to build strong customer relationships, given the endless distraction and depersonalization.