Ooma Blog

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70 percent of customers still contact customer service via phone over other channels of support. What does that mean for your phone system? It better be on point, and AI can help. Check out these AI generated scripts and voicemail greeting prompts.

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Video meetings are a staple in today’s hybrid working environment. We offer some best practices and helpful tips to make the most of each meeting.

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Keep your loved ones safe and connected with a house phone for seniors. Discover how smart landline alternatives like the Ooma Senior Phone Bundle protect against scams, provide emergency support, and bring peace of mind to multigenerational families.

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The benefits of VoIP can touch every corner of your business, from customer experience to paying the bills. Let’s look at what you can expect with this in-depth exploration of advantages and even some disadvantages of VoIP for business communications.

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POTS lines, once affordable and reliable, are now increasingly unstable and expensive. And yet, the emergency legacy devices that these POTS lines support are extremely important, and any disruption of their service can pose serious risks to public safety, regulatory compliance, and day-to-day operations. Ooma AirDial is the turnkey solution to replace those POTS lines and start saving on your phone line bills.

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The technology that powers phone calls has evolved a lot in recent years. These days, fewer and fewer people are relying on traditional copper-wire landline phone systems, instead using cell phones or VoIP phone systems.